Companies House CheckIndependent UK company search

Support

We usually reply within one working day.

Contact us

Email support@chaptio.com. Please include your device model, iOS version and, if it's about a company, its company number.

Frequently asked questions

Where does the data come from?

From the official Companies House public register via its public API. Financial figures are read automatically from accounts filed in digital (iXBRL) format. Companies House Check is independent and not affiliated with Companies House.

Why are some financial figures missing?

Small companies are not required to publish turnover or profit, and some accounts are filed on paper or as scanned PDFs that can't be read automatically. You can always open the original filed document in the app.

How do alerts work?

Turn on Alerts on a company page. Companies House Check regularly checks the register for new filings, officer and ownership changes, status changes and overdue accounts, and notifies you. Allow notifications in iOS Settings to receive them.

How do I restore my subscription on a new device?

Sign in with the same Apple ID, open the app and tap More › Restore purchases (or Restore on the upgrade screen).

How do I cancel CH Check Pro?

Open Settings › [your name] › Subscriptions › CH Check and tap Cancel Subscription at least 24 hours before renewal. You keep Pro until the end of the paid period.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Information about me on the register is wrong

The register is controlled by Companies House, so corrections and suppression requests must go to them. Once the register changes, Companies House Check updates automatically. Email us if you'd like our cached copy cleared sooner.

Is the health score a credit rating?

No. It summarises signals on the public register, such as overdue filings, insolvency and outstanding charges. It is not a credit rating or financial advice.