📧 Contact Us

We're here to help! Get in touch with our support team.

📧

Email

support@chaptio.com

🌐

Website

chaptio.com

Response Time

We typically respond within 24-48 hours

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Frequently Asked Questions

How do I report a bug?

Please use the contact form above and select "Bug Report" as the subject. Include details about the issue, your device model, and app version if possible.

How do I cancel my Premium subscription?

You can cancel your subscription at any time through your device's App Store or Google Play Store settings. Go to Subscriptions and select Librivox Audiobooks Listen to manage or cancel.

How do I request a refund?

Refund requests should be made through the App Store or Google Play Store where you made the purchase. We cannot process refunds directly.

How can I suggest a new feature?

We love hearing from our users! Use the contact form above and select "Feature Request" as the subject. Describe your idea in detail and we'll consider it for future updates.

I'm having trouble downloading audiobooks. What should I do?

Make sure you have a Premium subscription and sufficient storage space. Check your internet connection and try again. If the problem persists, contact us with "Technical Support" as the subject.